Feel the True 5G
Freedom, Anywhere.

Land. Connect. Go.

Instant, High-Speed eSIMs for Travelers, Digital Nomads & Business Professionals

Getting an eSIM
should be Simple.

So why does it still feel like a hassle every time you travel?
Plan Selection

Choosing the right provider and plan can be confusing.

Activation Hassles

Some require scanning QR codes, changing settings, or waiting for activation.

Hidden Costs

Unexpected fees or data limits often catch you off guard.

Unpredictable Network Quality

You can end up with slow or unstable connections.

You certainly don’t want to lose connection 
at the Wrong Time

How Qonnect Works

Choose Your Destination

Select the country or region you're
traveling to

Pick a Plan

Choose a data package that fits your needs

Activate Instantly

Click the activation link, install your eSIM and enjoy

Watch How Easy It Is see FAQ

Why Qonnect?

What makes us different
Instant Connectivity

Activate your eSIM in seconds, no physical SIM needed.

Easy Data Calculator

Instantly calculate your ideal data plan based on your daily usage.

The Best Networks

Get high-speed data from trusted providers in 200+ destinations.

Affordable Plans

No roaming fees, no contracts, just flexible data plans.

Activates When You Land

Never waste unused data before your trip begins.

Privacy & Security

Use all your favorite apps with a built-in VPN option.

How Qonnect Compares to
the Competition

HolafyHolafy
SailySaily
Feature
Instant Activation
Activates When You Land
Built-in VPN for Security
Best Local Networks
Smart Auto Refill
Flexible Data Plans
One-Click Account Creation
Multi-Region Support
Easy Data Calculator

Ultra-Intuitive Experience

Buy your plan, scan the QR code, and you're connected.
No technical knowledge required - it just works.

Instant Setup, No Hassle

Get your eSIM instantly via email.
No store visits, no waiting - just instant connectivity.

Made for Digital Nomads

Work from anywhere with reliable data in 200+ destinations. Switch destinations without switching SIMs.

FAQs – Your Questions Answered

  • General
  • Compatibility
  • Installation
  • Troubleshooting

An eSIM (embedded SIM) is a digital SIM card built into your smartphone that allows you to activate a mobile data plan without needing a physical SIM card.

With Qonnect, you simply:

  1. Purchase your eSIM data plan online
  2. Receive it instantly via email (within 2 minutes)
  3. Scan the QR code to install on your phone
  4. Activate when you arrive at your destination

No more swapping physical SIM cards, visiting stores, or dealing with expensive roaming charges!

✅ Compatible iPhones:

  • iPhone 16, 15, 14, 13, 12, 11 series (all models)
  • iPhone XS, XS Max, XR
  • iPhone SE (2020, 2022, 2024)

Note: iPhone 14 and newer US models are eSIM-only (no physical SIM slot)

❌ Not compatible: iPhone X, 8, 7, 6 and older models

Check your specific model or view our complete compatibility guide.

Qonnect provides coverage in 200+ countries and territories worldwide:

  • 🇺🇸 Americas: USA, Canada, Mexico, Brazil, Argentina, and more
  • 🇪🇺 Europe: All 27 EU countries, UK, Switzerland, Norway, Turkey, and more
  • 🌏 Asia: Japan, Thailand, Singapore, UAE, India, South Korea, and more
  • 🌍 Africa: Morocco, Egypt, South Africa, Kenya, and more
  • 🦘 Oceania: Australia, New Zealand, and more

View full destination list or search for your travel location.

Most modern smartphones from 2019 onwards support eSIM.

Quick check:

iPhone:
Settings → General → About → Look for "Digital SIM" or "EID"

Android:
Dial *#06# → If you see an "EID" number, you have eSIM support

Still unsure? Use our compatibility checker - just enter your phone model and we'll tell you instantly!

Compatible iPhones:

  • iPhone 16, 15, 14, 13, 12, 11 series (all models)
  • iPhone XS, XS Max, XR
  • iPhone SE (2020, 2022, 2024)

Note: iPhone 14 and newer US models are eSIM-only (no physical SIM slot)


Not compatible: iPhone X, 8, 7, 6 and older models

Check your specific model or view our complete compatibility guide.

Samsung Galaxy:

  • S24, S23, S22, S21, S20 series
  • Z Fold 5, 4, 3, 2 and Z Flip 5, 4, 3
  • Note 20 series

Google Pixel:

  • Pixel 9, 8, 7, 6, 5, 4, 3 series (all variants including "a" models)

Other brands:

  • Motorola Razr (2023, 2022), Edge+
  • Oppo Find X5 Pro, X3 Pro
  • Xiaomi 13 series, 12T Pro

Important: Not all models support eSIM. Check your specific device to confirm.

Installation takes just 2-3 minutes:

Before you start:

  • ✅ Connect to Wi-Fi (required)
  • ✅ Ensure phone is carrier-unlocked

Installation steps:

  1. Open the email from Qonnect
  2. Tap "Install eSIM" or scan the QR code
  3. Follow your phone's prompts to add the eSIM
  4. Wait 1-2 minutes for installation to complete
  5. Done! (Don't activate yet if you haven't arrived at your destination)

Need help? View our step-by-step guides for iPhone or Android.

💡 Can't scan the QR code? Reply to the email and we'll send you manual installation codes.

✅ Activate when you ARRIVE at your destination

❌ Don't activate before departure

Why? Your plan validity starts the moment you activate, not when you install. This ensures you get the full duration of your plan.

Best practice timeline:

  • 📅 Purchase: Anytime before your trip
  • 📲 Install: Before departure (while on Wi-Fi at home)
  • ✅ Activate: When you land at your destination

Activation is automatic: Simply turn on your phone, enable the Qonnect eSIM, turn on Data Roaming, and you'll connect within 30-60 seconds!

View detailed activation guide

3 easy ways to monitor your data:

1. Qonnect App (Recommended)

  • Download our app:
  • View real-time data usage for all your eSIMs
  • Get low balance alerts
  • Top up instantly when needed

2. Phone Settings

  • iPhone: Settings → Cellular → Qonnect eSIM
  • Android: Settings → Network & Internet → Data Usage

3. Email Notifications

We automatically send alerts when you reach 50%, 80%, and 100% of your data.

Running low on data? Top up directly from the app or website in just 30 seconds!

Try these quick fixes (solves 90% of connection issues):

1. Toggle Airplane Mode

  • Turn Airplane Mode ON, wait 10 seconds, then turn OFF
  • Wait 30-60 seconds for reconnection

2. Enable Data Roaming

  • Go to: Settings → Cellular/Mobile Data → Qonnect eSIM
  • Turn ON "Data Roaming"
  • ⚠️ Important: Data roaming MUST be enabled for eSIMs to work

3. Restart Your Phone

  • Power off completely, wait 10 seconds, power back on

4. Manually Select Network

  • Settings → Network Selection → Turn OFF "Automatic"
  • Choose an available network from the list

5. Verify Coverage

Still not working? Contact our 24/7 support:

  • 💬 Live chat on our website or app
  • 📧 Email: support@qonnect.com

We respond within minutes!

Common installation issues and solutions:

Error: "Unable to Complete Cellular Plan Installation"

  • ✅ Ensure you're connected to Wi-Fi
  • ✅ Restart your phone and try again
  • ✅ Update to the latest iOS/Android version
  • ✅ Verify your phone is carrier-unlocked

Error: "This code is no longer valid"

  • Each eSIM can only be installed once
  • If already installed on another device, contact support for a free replacement
  • QR codes expire if not used within 90 days

QR code won't scan?

  • Increase screen brightness to maximum
  • Clean your camera lens
  • Hold phone steady 6-8 inches from screen
  • Or request manual installation codes from support

Phone says "Device not supported"?

  • Verify your phone supports eSIM: Check compatibility
  • Some carrier-locked phones have eSIM disabled - contact your carrier to unlock

Need help? Our support team will walk you through installation step-by-step. Contact us via chat or email (support@qonnect.com).

We're here for you 24/7, worldwide!

Contact us anytime:

💬 Live Chat (Fastest - Under 5 min response)

  • Available on qonnect.com and in our mobile app
  • Message us anytime - Response within 30 minutes
  • 💡 Pro tip: Save this number before your trip!

📧 Email: support@qonnect.com

  • Response within 1-2 hours

Languages supported: English, French, Spanish, Arabic, German, Italian, Portuguese, and more

Our commitment: 95% of issues are resolved within 10 minutes. If we can't fix a technical problem, we'll provide a replacement eSIM or full refund - guaranteed.